
Get back your time!
Access our experts to free up your time for what matters most.
Annual Subscription
"Get automatic improvements and expertise whenever something breaks or needs a polish"
Perfect for:
Businesses or individuals who know they'd benefit from technical support, but are unsure how much or on exactly what help they will be need.
How it works:
Pay once, unlock your extended team
Tell us how we can help—no scope creep, no surprise invoices
We log time in 20-min increments; unused time discounts renewals.
We check-in periodically, and if you need more than we set up a topup.
Example: Maya's Wellness
Her Investment: $900 + GST / year ($75/mo)
Included: Managed hosting, free SSL, daily backups, 99.9% uptime SLA
35 Tasks Completed
~2 fixes or tweaks every month
Q1 Highlights
- • Zero-downtime site migration
- • Premium theme setup
- • Calendly embed fix
- • PHP version update
- • ADA compliance (15 images)
Q2 Highlights
- • Email deliverability fix
- • 38% speed improvement
- • Mobile menu iOS fix
- • Zoom API integration
- • SSL cert replacement
Q3 Highlights
- • Malware recovery
- • SEO schema (2 snippets)
- • Word doc formatting
- • Social automation
- • Analytics reporting
Q4 Highlights
- • Malware recovery
- • SEO schema (2 snippets)
- • Word doc formatting
- • Social automation
- • Analytics reporting
Maya had no surprise invoices, no extra hours billed.
Pay as You Go Projects
"Known pricing, one deliverable, zero commitment"
Perfect for:
When one needs a well-defined project finished.
How it works:
Speak to us and explore your project
Approve your proposal for your overall project
Work out a payment plan to align with completion milestones
Have your project done right with the help of experts
Example: BrightPath Accounting
Investment: $5,300 + GST (Licenses,Hardware & Labour)
Scope: Brand-new, 25-seat Office Home & Business rollout for satellite office—licenses, shared OneDrive, Outlook profiles, signature templates, and migration.
Other Examples:
- • Websites
- • Custom Software
- • Migrations
- • Training workshops
Day 1:
- • Installed phones, machines & wiring
- • Imaged Windows
- • Configured network
- • Activated licenses
- • Setup Microsoft Azure
Day 2:
- • Configured shared libraries
- • Migrated 13 TB of files
- • Set user privileges/profiles
- • Ran 1:1 training
- • Created custom help documentation
Expert assistance in setting up the right hardware & software setup Day 1.
Part-Time Contractor (Fractional Staffing)
"Gain part-time senior staffer—without the payroll overhead"
Perfect for:
Non-profits and/or any organization that needs consistent help, but who can't justify a full-time hire or agency
How it works:
Choose the amount of hours that fits your needs (more means lower cost)
Get an assessment and meet your potential new fractional assistant
Agree on the scope and cost of your monthly contract
We'll be sure to adjust your contract as needed.
Example: Breakfast Foundation
Investment: $920 + GST / mo ($60/hr + Required Software)
We became their "digital department" every Thursday.
Coming with powerful SEO, hosting, and Content Management tools.
David joined the Team
Skipped benefits, payroll tax, and administration—yet still hit every deadline
Weekly Responsibilities:
- • Managed donor emails & segmentation (Mailchimp)
- • Posted weekly on socials
- • Updated WordPress site & event calendar well running SEO strategy
- • Compiled quarterly analytics report for the board
David helped grow the foundation, had support through BetterWay and remains a valued team member.
By The Job - for yourself or your clients
"We jump in as your on-demand technical support team — motivated by outcomes rather than hours"
Perfect for:
Service providers and agencies who need emergency technical fixes for their clients.
How it works:
Speak to us and explore how you'll use the service
Have Job Credits on your Account
Get micro-projects done on demand at an agreed upon fixed cost per job
Maintain your Job Credits
Example: Stellar Virtual Assistants
Investment: $60/job
Stellar's retained e-commerce client(s), one phoned in a panic: Outlook refused to open and Word mail-merge for 500 shipping labels kept crashing.
Our Response:
Stellar immediately assigned both tickets to us. We charged two flat $80 jobs:
- • Rebuild Outlook profile and restore missing PST archive
- • Repair Word label template, remap Excel data source, save reusable .dotx
Increase value and profits by setting up a white-label technical support service.
What If You Had a Team on Call?
With us, you do. We’re not just a ticket system. We’re Alberta-based professionals who care about your success.
- Talk to a real person
- Get things fixed same-day
- Local, affordable, all-inclusive
Frequently Asked Questions
What’s included in a support package?
Our support packages are designed to feel All-in-One for 1 year, thus providing the strategic guidance, automation tools, design and tech support, content feedback, and the ability to delegate tasks where you're stuck. Whether you’re launching or maintaining a site(s), setting up a system or remote work, or refining your messaging — we provide expert help, software and delegation, when and where you need it.
Can I still use my own tools?
Absolutely. We’re here to support the way you work — not replace it. Our team is experienced with most major platforms and software tools, and we’ll adapt to your existing stack while making helpful recommendations when needed. If you have specific questions we're happy to answer on our onboarding or exploration calls.
How do I measure results?
We check-in at least three times a year to review your progress and adjust our support as needed. In these meetings we can address your specific metrics, goals, and any challenges.
What if I don’t have time to manage this?
That’s exactly why we built this service. You stay in control of your brand, but we handle the tasks that eat up your time or energy — from design tweaks to tool setup to tech troubleshooting. You decide what to own and what to offload.
Is it really unlimited?
Our unlimited* model means we've estimated the resources we think we need to make it feel that way and track accordingly, there are of course fair use guidelines in place to ensure fast, consistent service for all clients.
What kind of businesses is this for?
This service is ideal for solo founders, small teams, nonprofits, and tradespeople — anyone wearing multiple hats and trying to grow without hiring a full agency. If you're bootstrapping, experimenting, or scaling up, we’re here to support you.
Do I need to be tech-savvy to use this?
We can adapt to your level. You bring your vision — we bring the tech and tools to support it. We explain things clearly, teach when needed, and handle the heavy lifting when you’d rather not deal with it.
How quickly do you respond?
We aim for fast, helpful responses — typically within 24-48 business hours or less; However, we optimized for quality and affordability over speed, and especially commissioned expertize may be slower.
